Celebrating 30 Years!





(Your shopping cart is empty)

Return to Help Index
Pricing and Billing
Credit Card Policy
 

Credit Card Policies (for Fraud Protection)

1) Credit Card Processing
Please NOTE: We do not process charges online in real time due to the high level of Internet fraud. We only process your credit card upon verification with your bank or issuing Credit Card Company; you may also receive an email from our Credit Card Merchant Processor noting any charge activity or credits to your account.

We accept Visa, MasterCard, American Express and Discover as forms of payment. Each credit card company has established policies and procedures that we as a Merchant (seller) must adhere to. There are responsibilities that you as the "buyer" must adhere which could include proof that you are the "in fact cardholder" by means of reasonable identification (business or other listed telephone number with credit card company database that we can verify). Please contact American Express @ 1-(800) 528-5200, Discover @ 1-(800) 347-2000, VISA @ 1-(800) 228-1122 or MasterCard @ 1-(800) 826-2181 if you feel like any of our "verification" policies are not in line with their organizational policies. We work hard to prevent FRAUD and if you have received an email from us implying that you have placed an order with MidHudsonID.com and you in fact have not, please inform us immediately. Please be aware that we make all attempts to verify you as the "real cardholder" prior to processing the charge.

We do not accept International Credit Cards


2) Credit Card Verification
For all card printers and orders over $250, we will contact you to verify that you have placed the order with us and to insure that you are ordering the right products.


3) Bill to Address Policy
Our Merchant system is secure and requires that we verify with the issuing bank the "registered billing address" prior to approval or shipment of your order. This is according to documentation determined by the credit card Company that requires us to ship to the verifiable billing address only.


4) Ship to Address Policy
An Alternative ship to address can be established if you wish. In some cases you may have to contact your credit card issuer and add an "Alternative Shipping Address" that can be verified by a merchant such as MidHudsonID.com. This is an address that allows us upon authorization by the credit card Company to ship to a different address than the registered billing address. Many times you may be traveling and need a product shipped to a hotel or friends - this address must be verifiable in order for us to process your order. This is an accepted process by all credit card Companies, their toll free numbers are in the Credit Card Processing section of this page.


5) FRAUD
We thank you for your business and hope that you understand that in today's times with the level of Internet credit card fraud approaching billions of dollars in losses, we must adhere to the policies of the issuing credit card company. These at time can require further documentation than that of just an online transaction (copy of credit card, ID or both).



6) Enforcement
We will fully prosecute FRAUD to the fullest extent of the law and work with all law enforcement agencies and have cooperated with the FBI, Secret Service and any other department to validate or help in preventing FRAUDULENT use of credit cards and or checks!
Payment Options
 

Payment Options

We want to make your purchasing experience as easy and hassle free as possible. Therefore, we offer the following payment options:

Credit Cards We accept MasterCard, Visa, Discover and American Express credit cards. Due to the high level of Internet fraud, we have instituted strict policies on how we accept credit cards - we appreciate your tolerance but we feel that this is the only way we can continue to offer you exceptional prices (for more details see our Credit Card Policy).
Checks Checks can be mailed to:
Mid-Hudson Photo ID
10 Ulster Avenue
Ulster Park, NY 12487
Purchase Orders For pre-approved customers, we will accept company Purchase Orders. All U.S. Federal, state and local government agencies (including most schools and libraries) are automatically eligible for payment by purchase order.


C.O.D.   WE DO NOT ACCEPT C.O.D. ORDERS
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in New York State.  Tax rates differ depending on the county and/or city.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
What are my payment options?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).

Mid-Hudson Photo ID

 About Us
 Free Shipping
 Privacy Policy
 Contact Form
 
About us | Contact us | Product Index | Category Index | FAQ | Terms of Use
Copyright © Mid-Hudson Photo ID. All Rights Reserved.
Built with Volusion